Shipping & Returns
Shipping Information
Processing Time
Orders are typically processed within 1-2 business days. You'll receive a tracking number once your order ships.
Shipping Options
We offer worldwide shipping to most countries. Shipping costs are calculated at checkout based on your location and order size.
Delivery Times
- United States: 3-7 business days
- International: 7-21 business days (depending on location)
Returns & Exchanges
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return items within 30 days of delivery for a full refund.
Return Process
- Contact us at sonvre.shop@gmail.com with your order number
- We'll provide return instructions and a return authorization
- Ship the item back in its original condition
- Refund will be processed within 5-7 business days after we receive the return
Return Requirements
- Items must be in original condition
- Custom or personalized items cannot be returned
- Customer is responsible for return shipping costs unless the item was damaged or incorrect